1. Introduction

Five Bricks (referred to as ‘we,’ ‘us,’ or ‘our’) is committed to protecting the privacy of individuals who visit our website, contact us, or engage us for services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data.

This policy applies to information collected through our website at five-bricks.com, through direct communications such as email and phone, and through the delivery of our services to clients. By using our website or engaging our services, you agree to the practices described in this policy.

 

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact form or request a quote on our website
• Send us an email or call us directly
• Sign a proposal or service agreement
• Communicate with us during the course of a project

This may include your name, business name, email address, phone number, business address, and any project details or materials you share with us.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data through cookies and analytics tools, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query that brought you to our site
• Device type and operating system

This data is collected in aggregate to help us understand how visitors use our website and improve our content and user experience.

2.3 Information from Third-Party Platforms

In the course of delivering services, we may access data from third-party platforms on your behalf, including Google Search Console, Google Analytics, Google Business Profile, Meta Business Manager, and social media platforms. This access is used solely to deliver the services you have engaged us for and is governed by each platform’s own terms and policies.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes for services
• To deliver the services outlined in your project agreement or retainer
• To communicate project updates, deliverables, and reporting
• To send invoices and process payments
• To improve our website, services, and client experience
• To comply with legal obligations
• To protect the rights and interests of Five Bricks and our clients

We do not use your personal information for automated decision-making or profiling purposes.

 

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing is necessary to deliver the services you have engaged us for
• Legitimate interests: We have a legitimate interest in understanding how our website is used and communicating with prospective clients
• Legal obligation: We may process data where required by applicable law
• Consent: Where you have provided explicit consent, such as subscribing to marketing communications

 

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party vendors who assist in delivering our services, such as hosting providers, payment processors, and project management platforms. These parties are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Subcontractors

On occasion, Five Bricks may work with vetted freelance collaborators or subcontractors on specific projects. Any such parties are bound by confidentiality agreements and are not permitted to use client information for any purpose outside the project scope.

5.3 Legal Requirements

We may disclose information if required to do so by law, regulation, court order, or in response to a valid request from a government authority. We will notify you of such requests where legally permitted to do so.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of Five Bricks assets, client and contact information may be transferred as part of that transaction. We will notify affected parties before any such transfer and provide the option to have data deleted where applicable.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics data. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly and cannot be disabled
• Analytics cookies: Used to understand how visitors interact with our site, typically via Google Analytics
• Preference cookies: Used to remember your settings and preferences across visits

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. On your first visit, we may present a cookie consent banner where you can manage your preferences.

 

7. Data Retention

We retain personal data for as long as is necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

• Client records and project files are retained for a minimum of 5 years following the end of an engagement for legal and accounting purposes
• Contact and inquiry records for prospective clients who did not proceed are retained for up to 2 years
• Website analytics data is retained in accordance with the retention settings of the analytics platforms we use, typically 26 months

When data is no longer required, we securely delete or anonymize it.

 

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encrypted communication channels (HTTPS) for data transmitted through our website
• Access controls limiting who within Five Bricks can view client data
• Use of reputable, security-compliant third-party platforms for project management and communication
• Regular review of our data handling practices

While we work diligently to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to contact us immediately if you suspect any unauthorized use of your information.

 

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you
• Correction: The right to request that we correct inaccurate or incomplete data
• Deletion: The right to request that we delete your personal data, subject to our legal obligations to retain certain records
• Restriction: The right to request that we limit how we use your data in certain circumstances
• Portability: The right to receive your data in a structured, commonly used format
• Objection: The right to object to processing based on legitimate interests
• Withdrawal of consent: Where processing is based on consent, you may withdraw that consent at any time

To exercise any of these rights, please contact us at info@5b.studio. We will respond to all requests within 30 days. We may ask you to verify your identity before processing your request.

 

10. Children’s Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly. If you believe a minor has provided us with personal information, please contact us at info@5b.studio.

 

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or partner resources. This Privacy Policy applies only to Five Bricks and our website. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before submitting any personal information.

 

12. International Data Transfers

Five Bricks is based in the United States. If you are accessing our website or services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using our website or engaging our services, you consent to this transfer. Where required by applicable law, we take steps to ensure adequate protections are in place for any cross-border data transfers.

 

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, and the right to opt out of the sale of personal information. Five Bricks does not sell personal information. To exercise your California privacy rights, please contact us at info@5b.studio.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the effective date at the top of this document and, where appropriate, notify active clients directly.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

 

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

 

Five Bricks

Email: info@five-bricks.com

Website: five-bricks.com

Chicago, Illinois, United States